E-mail notifications not working

Discussion in 'Suggestions and Complaints' started by touvren, 3 Apr 2021.

  1. touvren

    touvren Grand Master

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    Hello friends,

    I am not receiving e-mail notifications from 1st April to my subscribed threads. Is it normal? Thanks in advance.

    Best Regards!
     
    Last edited: 3 Apr 2021
    touvren, 3 Apr 2021
    #1
  2. Jack Smith

    Jack Smith Moderator

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    Is it only to your subscribed threads or any email from PVC?
     
    Jack Smith, 4 Apr 2021
    #2
  3. touvren

    touvren Grand Master

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    Any email from PVC... :-(
     
    touvren, 4 Apr 2021
    #3
  4. Jack Smith

    Jack Smith Moderator

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    Then it might be a problem from your email provider,

    I don't know what level you have so I'm going to make basic suggestions:
    Did you check you junk folder to see if they are there?
    Have you tried whitelisting PVC with your email provider?
    https://en.wikipedia.org/wiki/Whitelisting
     
    Jack Smith, 4 Apr 2021
    #4
  5. touvren

    touvren Grand Master

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    It is Gmail. It seems there is any issue between PVC and Gmail, because I don't have any e-mail in SPAM or junk folder, and I have whitelisted the PVC domain...

    Thanks!
     
    touvren, 4 Apr 2021
    #5
  6. touvren

    touvren Grand Master

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    It's solved now. I wrote a private message to @george and now it's working.

    Thanks!
     
    touvren, 4 Apr 2021
    #6
    Jack Smith likes this.
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